Now Reading: Government Warns Citizens of New Passport Application Scam Using Fake Google Listings
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Government Warns Citizens of New Passport Application Scam Using Fake Google Listings
The Directorate General of Immigration and Passports (DGIP) has issued a serious warning for citizens across Pakistan about a new passport application scam. This scam has been spreading through fake Google Maps listings of the official Regional Passport Office in Islamabad’s G-10 sector. Fraudsters have cleverly used these listings to mislead citizens by adding false contact information, including phone numbers and email addresses, pretending to be official representatives of the DGIP.
According to reports, these scammers have been demanding payments via JazzCash and bank transfers, claiming to speed up the passport process. However, the DGIP has clarified that no one is authorized to collect payments through personal or private channels.
How the Passport Application Scam Works
In this latest scam, cybercriminals manipulate the Google Maps business listing of the passport office to appear legitimate. Unsuspecting citizens searching for contact details online often find these fake listings and reach out to the provided numbers or emails.
Once contacted, the scammers pretend to be official passport officers and ask applicants to submit payments through JazzCash, Easypaisa, or direct bank transfers, promising quick approvals or early appointments.
Unfortunately, after receiving the money, the fraudsters disappear without providing any service, leaving victims helpless and financially affected.
DGIP Clarifies Official Payment Process
The DGIP has firmly stated that all passport fees must be paid through official channels only, such as designated National Bank of Pakistan branches or authorized online systems. No individual employee or third party is allowed to collect money personally.
In its advisory, the DGIP warned:
“Beware: Do not share your personal information or make any payments to such individuals.”
This strong message aims to prevent citizens from falling prey to fraudulent individuals misusing the DGIP’s name and image.
Official Helpline and Verification Channels
To ensure safe communication, the DGIP has shared its official helpline number for all passport-related inquiries:
📞 051-111-344-777
The department also encouraged citizens to verify information only through its official website www.dgip.gov.pk — or its verified social media accounts (@dgipofficial).
DGIP officials have also expressed gratitude to the public for their vigilance and cooperation, urging everyone to report suspicious activity immediately to help protect others from similar scams.
Public Reaction and Growing Digital Fraud Concerns
Many citizens have taken to social media to express concern over how easily online platforms like Google Maps can be manipulated. The incident has sparked a wider conversation about digital security and the need for stronger verification systems for government-related online listings.
Online scams have become increasingly sophisticated, especially in South Asia, where digital literacy varies among users. Fraudsters often take advantage of people who are not familiar with online security or the official procedures for government services.
Experts recommend that individuals should always double-check website URLs, avoid clicking on suspicious links, and verify contact details through official sources before sharing any personal or financial information.
Government’s Efforts to Protect Citizens
The DGIP has reaffirmed its commitment to protecting citizens from fraud and ensuring transparent communication. The department is reportedly working with Google to remove all false listings related to passport offices across Pakistan and prevent similar scams in the future.
Authorities also plan to launch awareness campaigns to educate people about safe online practices and encourage citizens to report fraud immediately.
The government has repeatedly reminded citizens that passport applications can only be processed through official DGIP offices or authorized online platforms. No shortcuts or “special agents” can speed up the process legally.
How to Stay Safe from Online Scams
To protect yourself from online fraud, keep these safety tips in mind:
- Always visit the official DGIP website for updates and procedures.
- Do not trust unofficial listings or random numbers found online.
- Avoid making payments through JazzCash, Easypaisa, or personal accounts.
- Report any suspicious messages or calls to the DGIP helpline immediately.
- Verify social media accounts before engaging in any conversation.
Staying alert and cautious is the best way to avoid being scammed.
Conclusion
This passport application scam is a reminder of how digital fraud continues to evolve in Pakistan. While technology has made public services more accessible, it has also created opportunities for scammers to exploit innocent citizens.
The DGIP’s timely warning highlights the importance of verifying information from official sources and avoiding payments through unauthorized channels. Citizens are encouraged to remain vigilant, stay informed, and protect their personal and financial data at all times.
